Who we are
At UrbyDen, we take your privacy seriously. We are committed to protecting your personal information and ensuring that it is used in accordance with relevant data protection laws. This Privacy Policy sets out how we collect, use, and protect your personal information.
What information do we collect
We collect information that you provide to us when you book our rental unit. This includes your name, email address, phone number, and payment information. We also collect information about your stay with us, including your arrival and departure dates, the number of guests, and any special requests or needs you may have.
We may collect information about your use of our rental unit, including your use of any amenities or appliances. We may also collect information about your interactions with us, including any questions or concerns you may have raised.
How do we use your information
We use your information to provide you with a high-quality rental experience. This may include communicating with you before, during, and after your stay, responding to your requests or concerns, and processing your payment.
We may also use your information for marketing purposes, such as to send you promotional materials about our rental unit or to ask for your feedback on your experience with us.
How do we protect your information
We take appropriate measures to protect your personal information from unauthorized access, use, or disclosure. This may include using secure servers and encryption technologies to store and transmit your information.
We do not sell or otherwise disclose your personal information to third parties, except as necessary to provide you with our rental services or as required by law.
Your rights
You have the right to access, correct, or delete your personal information that we have collected. You also have the right to withdraw your consent for us to use your information at any time.
If you have any questions or concerns about our Privacy Policy or how we use your personal information, please contact us on @urbyden.